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Which of the following is a style element that should be avoided when writing accessible and usable alert and warning messages?
A. Using technical terminology/jargon.
B. Using common words that can easily be understood.
C. Being specific about what is or is not known about the hazard.
D. Not overstating or understating the facts.
Answer:
A. Using technical terminology/jargon.
Step-by-step explanation:
When writing alert and warning messages, we should try our best to keep them simple so that they are understood by everyone. The language we use can be the determining factor for life or death. Since jargon or technical terminology includes words that are employed in a specific field or area of knowledge, people who do not belong to that field are unlikely to understand those words. Using them, thus, could make the message unclear and confusing, which is the precise opposite of what the message intends to be.
In cases of emergencies, messages should be worded precisely, using vocabulary that can be understood by all, being specific about the hazard without under/overstating it.