Answer:
The answer is letter a, "leading" function.
Step-by-step explanation:
In order for managers to function properly in their position, they need to consider four functions in order to be successful in the organization. These are: Planning, Organizing, Leading and Controlling.
It is in the Leading Function that the manager establishes a good communication with his employees. It is at this level that he manages and motivates his employees by connecting with them and encouraging them. He shows this through his genuine interest in their work. If a manager does this, he will be able to motivate his employees to work harder, thus making them more energized to achieve the organization's goal.
Thus, this explains the answer, letter a.