Answer:
According to Chapter One, all of the following are attributes needed to communicate successfully with people from different cultures except friendliness
Step-by-step explanation:
According to the theory and principles of interpersonal communication, it needs to have motivation, tolerance for ambiguity, open-mindedness and knowledge and skill, all of this attributes will lead to a proficient and fluid communication since it would not be disrupted by misunderstandings or negative arguments due to differences of opinions or beliefs.