Question

Your boss has just asked you to take over coordination of the company’s monthly potluck, which is scheduled for next week. How should you get the word out to participants?

This is a _____1______ message, so you should ______2______.

PART 1
a. routine
b. nonroutine

PART 2
a. Send a mass e-mail to all participants
b. Leave a message on each participant’s answering machine

Answer 1

a. routine

a. Send a mass e-mail to all participants

Step-by-step explanation:

In this case, your message is routine, and it is best conveyed with a less-rich medium. People are familiar with the potluck, because it is a regularly scheduled event. If you send a mass e-mail, people will glance at it and assume that everything is fine. If you use a richer medium, such as a telephone message, people may wonder whether there is a hidden meaning behind your words. For example, they might wonder whether management will announce bad news at the potluck and wants to make sure everyone is there to hear it.