Question

The purposeful use of symbols to allow multiple interpretations of messages is called:____.

a. strategic ambiguity.
b. crisis communication.
c. interaction management.
d. conflict management.
e. customer service management.

Answer 1

a. strategic ambiguity.

Step-by-step explanation:

The use of strategic ambiguity permits the views for diversify or interpretations also at the same time it promotes inclusiveness and unity

The mission and vision sttaement should be confused and normal in nature in order to provide the accomodation

So the use of symbols for permitting out the multiple interpretations of messages is known as the strategic ambiguity

Therefore the option a is correct