asked 28.1k views
4 votes
I have a Dell laptop and last night it said that it needed to repair it self and asked me to restart it. So I did but every time I turn it on it shuts itself down. I had a problem exactly like this before with my old computer, was not a Dell though, and I ended up having to have it recycled. This computer I have now is pretty new and I really don't want to have to buy a new computer. What should I do to fix this problem? Please help, I'm a college student almost ready to graduate and all of my classes are online. I'm starting to panic. Thanks for helping me figure this situation out.

asked
User Bokan
by
8.5k points

1 Answer

6 votes

The same thing happened with my HP laptop but my dad refresh the laptop before restating it worked

answered
User Dhanish Jose
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8.0k points