Question

you are in the middle of discussing a patient cheif complaint,and reviewing the patient history with new patient history with a new pateint who seems to be little uncomfortable talking with you ,when another medical assistantknocks on the door and tells you that you have a call .what do you think that you should do andwhy?

Answer 1

Continue talking with patient and call person back. You don’t want to start all over with that person especially if they are nervous.