Question

Which feature of a customer relationship management (CRM) application assists with tasks such as controlling inventory and processing orders

Answer 1

knowledge management

Step-by-step explanation:

A customer relationship management individual user knowledge management component aids with activities like inventory control as well as production process.

Knowledge assets of an institution's knowledge and information being created, shared, used, and managed. It is a multimodal approach to achieving organisational goals via the most effective use of knowledge.