Question

Give a solution on the situation usually happens in hotel.

The Hotel is fully booked for this coming weekend because of the Christmas holiday season, unfortunately the reservations department had a mistake in double booking, the guest is really insisting that he made a reservation and still going to your hotel this coming weekend. What will be your solution to this problem?
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Answer 1

give him a refund and the room he booked for free in the future

Step-by-step explanation:

sounds fair to me