Question

When employees are organized into teams responsible for finding new and better ways to perform their jobs and are asked to monitor and evaluate the products and services they produce in order to improve product or service quality, the company is using _______.

Answer 1

Total Quality Management

Step-by-step explanation:

Total Quality Management, or "TQM" as an abbreviation, is a management practice in which all members of a company must maintain high working standards in every area of duty.