Answer:
Be clear about what you’re asking for. If you want a full refund, ask for that, but be flexible if you can. Other options might include an exchange, a store credit, a markdown on the item you bought, or a percentage discount on a future purchase.
Step-by-step explanation:
Have your documents ready. These might be receipts, warranties, canceled checks, credit card statements, invoices, contracts, or other documents. If you need to submit any documents, submit copies and keep the originals.