Question

2.1 FORMAL LETTER You recently purchased a cellphone online. You later discovered that promotional items promised in the package were not included. The online store tosses you from pillar to post in resolving the matter. Write a letter to the manager of the online store, expressing your dissatisfaction with their service delivery.

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Answer 1

2.1 FORMAL LETTER You recently purchased a cellphone online. You later discovered that promotional items promised in the package were not included. The online store tosses you from pillar to post in resolving the matter. Write a letter to the manager of the online store, expressing your dissatisfaction with their service delivery.