Question

Your last five customer interactions lasted 2, 3, 6, 8, and 4 minutes."

Employee: "That means I've averaged __________ minutes across those 5 interactions."

Answer 1

4.6 minutes

Explanation:

Average = the sum of the numbers/ the number of numbers

Plug in the numbers: 2+3+6+8+4/5 = 23/5 = 4.6 minutes