Question

When a physician is an active listener, asks open-ended questions, and summarizes the patient’s story, what approach is the physician using during the patient interview?

A.
setting the stage
B.
determining the agenda
C.
opening the lines of communication
D.
eliciting and handling emotions

Answer 1

The answer is D I think

Answer 2

c

Step-by-step explanation:

opening the lines of communication