Employee punishment is not an objective of operations management.
- The objectives of a firm are usually things that strengthen the value of the company.
- Customer satisfaction is one of the objectives of a firm. The firm aims for customer satisfaction so that it can have a loyal customer base for its products.
- Timeliness is one of the objectives of the firm so that it can supply its products in time for the demands and not miss the opportunity to seize the market.
- Profitability is one of the major objectives of a firm. Profit is the primary objective of the business. Without profits, a business cannot survive for long.
Therefore the correct answer is an option (d)