Answer:
George Ritzer coined the term "McDonaldization" to describe the pervasive influence of fast food principles, as seen in McDonald's, on society. Its primary components include efficiency, calculability, predictability/standardization, and control.
Positive Effects:
Efficiency can lead to cost savings and accessible products/services.
Calculability offers clarity in what consumers receive.
Predictability provides comfort and reliability in experiences.
Control can maintain quality and consistency.
Negative Effects:
Loss of individuality and creativity.
Dehumanization of employees and customers.
Reduced quality due to cost-cutting.
Decline in meaningful social interactions.
In the film "Office Space," Peter Gibbons hates his job at Initech due to dehumanization caused by:
Efficiency: Strict time-tracking.
Calculability: Focus on quantitative metrics.
Predictability/Standardization: Sterile, standardized office.
Control: Micromanagement and surveillance, leading to a monotonous, soulless work environment.