The practice used to control or minimize the incidence of problem behavior that might result in injury to patients and employees is often referred to as "risk management" in healthcare settings. Risk management involves identifying, assessing, and mitigating potential risks and hazards that could lead to patient harm, employee injuries, or legal liabilities. This practice includes implementing safety protocols, quality assurance measures, and strategies to prevent or respond to adverse events and incidents. It aims to ensure the safety and well-being of both patients and healthcare workers while maintaining the highest standards of care and compliance with regulations.