Final answer:
The correct approach for Mrs. Campbell when approached by distraught students is to listen actively and offer support, as it fosters a positive educational environment and addresses students' concerns constructively. Option c.
Step-by-step explanation:
When Mrs. Campbell is approached by a group of distraught students, the most appropriate action she should take is to listen actively and offer support (option a). This approach is aligned with building a supportive educational environment and is part of effectively managing classroom and school dynamics; it's an example of social control in the education system which promotes a healthy learning atmosphere. It is essential for educators to be attentive to students' concerns and well-being, as demonstrated in various educational and pedagogical practices.
In contrast, the other options, such as reprimanding the students for approaching her (option b), avoiding their concerns (option c), or reporting them to the principal (option d) without understanding the situation, are not conducive to fostering a positive student-teacher relationship or a constructive school environment. These actions may contribute to a negative atmosphere and could potentially escalate any issues the students are facing, which is the opposite of the intended goal of supporting student development and addressing their challenges.