Answer:
The appropriate response made by the interviewer in this scenario would be:
d) "Tell me what you mean by 'bad blood.'"
Step-by-step explanation:
This response demonstrates active listening and shows an interest in understanding the interviewee's perspective. By asking for clarification, the interviewer is encouraging the interviewee to explain their statement in more detail, which can lead to a more productive and informative conversation. It shows respect for the interviewee's perspective and allows for better communication and understanding between both parties.
In contrast, options a) "I know just how you feel," b) "If I were you, I would have the surgery," and c) "Why did you wait so long to make an appointment?" are not appropriate responses in this context.
Option a) assumes that the interviewer understands and shares the interviewee's feelings, which may not be true or helpful in this situation.
Option b) provides unsolicited advice and assumes that the interviewer knows what is best for the interviewee, which is not appropriate in an interview setting.
Option c) places blame on the interviewee for waiting to make an appointment, which can be perceived as judgmental and unhelpful in building rapport and understanding.
Overall, option d) is the most appropriate response as it promotes open and respectful communication, allowing both parties to gain a better understanding of the interviewee's perspective.