Answer:
D. Tell her that it's all right to cry and you're there for her if she wants to talk.
Step-by-step explanation:
In a healthcare or caregiving setting, it's important to show empathy and support to patients who may be experiencing emotional distress. Encouraging open communication and expressing understanding is the most compassionate response. Mrs. Wilkes may have reasons for her tears, and offering a listening ear and reassurance can provide comfort and emotional support during her P.M. care. Telling her to stop crying (Option A) or ignoring her (Option B) is not a compassionate or helpful response. Telling jokes (Option C) may not address her emotional needs.