Final answer:
When caring for a critically injured patient, it is important to provide reassurance while avoiding false promises or guarantees.
Step-by-step explanation:
When caring for a critically injured patient, it is important to provide honest and compassionate communication. In this situation, it would be appropriate to reassure the patient by saying something like, 'We are doing everything we can to help you recover. Our team is experienced and dedicated to providing the best care possible.' It is important to avoid making any guarantees or false promises, as the outcome may depend on various factors.