A) Typical relationship between salesperson and customer in this field: In the retail business, salespeople have a special relationship with customers. A salesperson's performance is evaluated based on their customer service skills. Customers, on the other hand, depend on salespeople to assist them in locating the goods they require. As a result, the relationship between salespeople and customers must be healthy.
B) Appropriate salesperson’s attitude: A salesperson's attitude is critical in retail because it may influence the purchasing decision of the consumer. As a result, salespeople must project a positive attitude. A positive attitude, enthusiasm, and a willingness to assist the consumer are all key characteristics of an ideal salesperson. A successful salesperson should be courteous and patient while interacting with customers. The salesperson should also take the time to learn about the customer's needs and provide them with effective solutions.
C) Appropriate communication style: Retail salespeople must have excellent communication skills. Customers who are confused, irate, or simply need assistance must be assisted by the sales staff. As a result, good communication abilities are important. A salesperson should use a courteous tone and body language, as well as listen attentively to the customer. Effective communication is the key to keeping the relationship healthy between the salesperson and the customer.