Question

An effective and practical way to minimize communication-style bias is to:A) choose customers based on their communication styles B) write presentation materials in a way that appeals to all thecommunication styles simultaneously C) send trained communicators to talk to customers D) adapt your style to the way the customer communicates E) create a corporate policy matching salespeople with customers by communication style

Answer 1

Answer: D. adapt your style to the way the customer communicates

Explanation: An effective and practical way to minimize communication-style bias is to adapt your style to the way the customer communicates.