Answer: The statement that accurately reflects how consumers can add more memory to their laptop or PC is: "They can add more internal memory or use an external storage device."
Adding more internal memory, such as installing additional RAM, is a common method of increasing a computer's memory capacity. This can usually be done by purchasing compatible RAM and installing it into the computer's available memory slots.
Alternatively, consumers can also use an external storage device, such as an external hard drive or USB drive, to increase the amount of storage space available to them. While this method doesn't directly increase the computer's internal memory, it does provide additional storage space that can be used to store files and applications.
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