Patient portal Secure Messaging: Disease management, patient requested refill for prescribed medication, asynchronous communication to ask physician a question.
Telephone: Synchronous communication without an appointment to ask simple question from a doctor or gain clarification on instructions, maximum input from clinician in real-time, more personal, most suitable communication mode with out of state physician in lieu of in-person visit.
Audio-Video: Most suitable communication mode for first time visit with primary care physician for physical, most suitable communication mode for first time consultation with a therapist or a psychologist, attach images to ask a question from a physician.
Non Synchronous Communication: None.