Answer:
C) Begin collecting information on symptoms as well as the overall morale, looking for trends and patterns.
The first step in identifying sick building syndrome (SBS) is to collect information on symptoms and the overall morale of those working in the building. This helps to identify any patterns or trends that may be related to the indoor environment. Once this information has been gathered, further testing can be conducted to identify specific contaminants or factors that may be contributing to the symptoms. However, it is important to start by collecting data and understanding the situation before jumping into specific testing or solutions.
Step-by-step explanation: