Dear Head Office,
I am writing to express my dissatisfaction with the service I received at one of your movie theaters recently. I visited the theater with my family to watch a movie, but unfortunately, the experience was far from pleasant.
Firstly, the staff at the theater were very unprofessional and unfriendly. They seemed disinterested in their work and did not provide any assistance when we asked for it. The person at the ticket counter was rude and impatient, making us feel unwelcome.
Secondly, the cleanliness of the theater was questionable. The floors were sticky, and the seats were dirty, which was very unpleasant. The overall ambiance of the theater was not up to the mark, and it seemed like it had not been maintained properly.
Lastly, the sound and picture quality of the movie were subpar. The audio was muffled, and the picture was blurry, which made it difficult to enjoy the movie.
Overall, I am very disappointed with the service I received at your movie theater. I expected better from a reputed organization like yours. I would appreciate it if you could look into this matter and take necessary actions to ensure that such incidents do not happen in the future.
Thank you for your attention to this matter.
Sincerely,
[Your Name]