You buy a new computer from a shop in town, A-Z Technology Supplies. It stops
working soon afterwards. When you contact the shop they are unhelpful, do not offer
to repair or exchange it or give a refund.
Your task: write a letter of complaint to the shop manager. In your letter you should
explain
• why you are writing?
what is wrong with the computer?
how the shop responded when you contacted them?
what action you would like the shop to take?
The person to write to is Mr Peter Jeffries, Managing Director, A-Z Technology
Supplies, London Road, Manchester, M10 7JP.
Include all relevant details in your letter.