Question

According to the authors in chapter 5 of the textbook, communication skills are one of the most important tools in a successful salesperson's tool bag: which of the following would be considered important when communicating with potential buyers?

a. All of the answers are correct.

b. Listening is as important as talking.

c. The most effective two-way communication is face-to-face

d. The least effective one-way communication is a letter.

Answer 1

I think it’s A. They all seem pretty important for communication!