Question

Valentina is the CEO of a bank that has several country branches. She decided to close a branch in a major country centre as a cost-cutting measure.

Justify TWO skills of management that the CEO would require in this situation.

Answer 1

1. Decision-Making: Valentina needs to be able to make the tough decision to close a branch in a major country centre. She needs to weigh the costs and benefits of the decision and act quickly and decisively.

2. Communication: Valentina needs to communicate her decision to the staff of the branch, the customers of the branch, and the shareholders of the bank. She needs to be able to explain the rationale behind the decision and how it will benefit the bank in the long run.

Step-by-step explanation: