Answer:
To: Inattentive Servers
From: Restaurant Management
Date: [insert date]
Dear Servers,
It has come to our attention that there have been several complaints from our customers about the lack of attentiveness from our serving staff. As a result, we are issuing this memo to remind everyone of the importance of providing excellent customer service.
As servers, your primary responsibility is to ensure that our customers have an enjoyable dining experience. This includes being attentive to their needs, providing prompt and friendly service, and being knowledgeable about our menu offerings.
We have received feedback from customers that they have had to wait too long to be seated, have their orders taken, or receive their food. In some cases, customers have reported that they have not received the correct order or have not been checked on during their meal.
We understand that working in a busy restaurant environment can be challenging, but it is imperative that we provide the best possible service to our customers. It is important that you take the time to listen to our customers, communicate effectively, and provide them with the attention they deserve.
We will be conducting additional training sessions to ensure that all of our staff is properly trained and equipped to provide excellent customer service. In the meantime, we ask that you take a moment to review our customer service standards and make every effort to meet and exceed them.
Thank you for your attention to this matter.
Sincerely,
Restaurant Management
Step-by-step explanation: