Question

AZTEK Communications Corporation assesses its software development engineers based primarily on their interpersonal skills and attitudes toward work. Which of the following would best describe this company's performance management process?

deficient
unreliable
inconsistent
unspecified
contaminated

Answer 1

AZTEK Communications Corporation uses an inconsistent performance management process that primarily assesses software development engineers based on their interpersonal skills and attitudes toward work.

Step-by-step explanation:

The company's performance management process can be described as inconsistent. The primary focus of the assessment is on the interpersonal skills and attitudes of the software development engineers, rather than their technical abilities or job performance.

This approach may result in an inconsistent evaluation process, as it relies heavily on subjective judgments rather than objective criteria. For example, different managers may have different expectations or interpretations of what constitutes good interpersonal skills or a positive attitude toward work.

Overall, while assessing interpersonal skills and attitudes can be valuable, it is important for a company like AZTEK Communications Corporation to also consider other factors, such as technical skills and job performance, to ensure a comprehensive and fair performance management process.

Answer 2

The company's performance management process can be described as contaminated.

AZTEK Communications Corporation's performance management process is considered contaminated because it primarily evaluates software development engineers based on interpersonal skills and attitudes toward work. This approach lacks a balanced assessment that considers technical skills, job-specific competencies and objective performance metrics.

Relying solely on interpersonal skills and attitudes leads to biased and unreliable evaluations, as these subjective factors may not accurately reflect an individual's actual contributions or abilities.

Also, an inconsistent approach to performance evaluation can result in disparities in recognition and rewards among employees, creating a work environment that may not promote fairness and productivity.

Therefore, the Option E is correct.