Explanation:
kaitlyn score is 6 points above the mean 
 z-score = 6 / 12 = .5
kiersten score is 34.8 above the mean z-score = 34.8/29 = 1.2 
rebecca score is .54 above the mean z -score = .54/ .3 = 1.8 
rebecca scored the highest percentile (highes z-score) of the three....the best