Answer:
0.718 = 71.8% probability that X is less than 38 minutes
Explanation:
Exponential distribution:
The exponential probability distribution, with mean m, is described by the following equation:

In which
is the decay parameter.
The probability that x is lower or equal to a is given by:

Which has the following solution:

If X has an average value of 30 minutes
This means that

What is the probability that X is less than 38 minutes?

0.718 = 71.8% probability that X is less than 38 minutes