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List and describe the principal causes of system quality problems?

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Final answer:

System quality problems often stem from poor initial design choices, the presence of imperfect information affecting product metrics, and a lack of long-term evaluation systems. Ensuring rigorous prototype testing and adopting robust quality evaluation techniques are essential for mitigating these issues.

Step-by-step explanation:

The principal causes of system quality problems can typically be attributed to several factors. First, inadequate or poor design decisions early in the development process can have far-reaching repercussions on the final product's ability to meet customer needs. Secondly, the risk of imperfect information can influence a system's price, quantity, and quality; therefore, reducing this risk through methods such as stakeholder engagement, expert consultations, and root cause analysis is crucial. Third, a lack of proper long-term evaluation systems may prevent the identification of emerging issues post-implementation.

Additional factors contributing to system quality problems include the engineers focusing too narrowly on certain product attributes and inadequate testing of prototypes. This can affect the robustness and reliability of the design. To evaluate these concerns, strategies such as cost-benefit analysis and comprehensive quality evaluations can be employed.

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