Final answer:
In evaluating the attractiveness of an industry and competitive environment, factors like market demand, competitor analysis, and financial performance are considered, but customer satisfaction is usually not.
Step-by-step explanation:
When evaluating whether the industry and competitive environment presents attractive prospects for competitive success and profits, several factors are typically considered. These include market demand, competitor analysis, financial performance, and customer satisfaction. However, the factor that is usually NOT considered is customer satisfaction. While customer satisfaction is important for long-term success, it is not directly tied to assessing the attractiveness of the industry and competitive environment. Instead, factors like market demand, competitor analysis, and financial performance provide insights into the potential for success and profitability within the industry.