Question

Where can the customers look to see what work the project will not be doing?

1) WBS
2) WBS dictionary
3) Scope management plan
4) Scope statement

Answer 1

Customers should refer to the scope statement to understand what the project will not include, as it outlines the project boundaries and exclusions specifically.

Step-by-step explanation:

Customers can look at the scope statement to see what work the project will not be doing. The scope statement is part of the project documentation that clearly defines the boundaries of the project, including the inclusions and exclusions. The exclusions section is particularly pertinent as it explicitly outlines what is out of the project's scope, helping to set proper expectations and prevent scope creep.