Question

You are an administrator and receive a call from a patient wanting to sign up for MyChart. How should you generate her activation code?

Answer 1

To generate an activation code for a patient to sign up for MyChart, you need to gather the necessary patient information, verify their identity, access the MyChart system, generate the activation code, and provide it to the patient.

Step-by-step explanation:

To generate an activation code for the patient to sign up for MyChart, as an administrator, you would follow these steps:

1. Ask the patient for their personal information, including their full name, date of birth, and contact details.
2. Verify the patient's identity by asking for their medical record number, unique identifier, or any other required information.
3. Access the MyChart system and navigate to the patient registration section.
4. Select the option to generate an activation code for a new user.
5. Enter the patient's necessary information and confirm the activation process.
6. Provide the patient with their unique activation code.

Once the patient receives their activation code, they can use it to sign up for MyChart and gain access to their health records and other features.