Question

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization. This training program relates most closely with which of the following concepts?

1) Contingency anchor
2) Grounded theory
3) Open systems perspective
4) Marketing principles
5) Organizational efficiency

Answer 1

The training program developed by ACME Software Ltd relates most closely to organizational efficiency and organizational culture.

Step-by-step explanation:

The training program developed by ACME Software Ltd to make employees more aware of how their job performance affects customers and other employees within the organization relates most closely to organizational efficiency and organizational culture. Organizational efficiency refers to the effectiveness and productivity of an organization, which can be improved by training employees to understand their impact on others. Organizational culture encompasses the values, visions, hierarchies, norms, and interactions within an organization, and training can help employees align with and contribute to the desired culture.