Final answer:
As a lunch-hour manager at a fast-food restaurant, I effectively resolved customer complaints about the payment lineup by introducing floor markings, leading to more efficient service and increased daily customer patronage.
Step-by-step explanation:
One example of working well under pressure was when I managed the lunch-hour shift at Gavi's Fast Food Restaurant. During a busy lunch hour, I was faced with customer complaints about a confusing payment lineup system. To solve this, I coordinated with my team and implemented a new floor marking system, which led to an efficient service with no subsequent customer complaints and reduced stress for the clerks. This change also resulted in an increased number of customers being served daily.