Question

Which of the following are the ways to report potential FWA? (Select 2)

a. Call the insurance company's customer service.
b. Email your supervisor.
c. Submit an online form on the company's website.
d. Post on social media.

Answer 1

To report potential FWA, you should either call the insurance company's customer service or submit an online form on the company's website. Reporting on social media is not recommended.

Step-by-step explanation:

The ways to report potential Fraud, Waste, and Abuse (FWA) are:

• Call the insurance company's customer service.
• Submit an online form on the company's website.

When it comes to reporting FWA, following the proper protocols set by one's organization or the affected entity is crucial. This usually includes contacting internal departments or customer service lines directly, or using designated online reporting forms. Reporting on social media is not a recommended or secure method for flagging potential FWA issues and can result in breaches of confidentiality or protocol.