Final answer:
The general role of a mediator is to facilitate communication and negotiation between parties in a conflict. Suggesting solutions falls outside this role.
Step-by-step explanation:
The general role of a mediator is to help facilitate communication and negotiation between parties involved in a conflict or dispute. A mediator acts as a neutral third party and uses various techniques to assist the parties in reaching a mutually satisfactory resolution. The role of a mediator does not typically include suggesting solutions or persuading the parties to accept a specific outcome. Therefore, the option that falls outside the general role of a mediator is a. suggest.