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The theory of constraints is ________.

1) a theory that the benefit of making a change in a production process should be weighed against the cost of making that change.
2) that even the best suggestions for improvement are likely to be rejected due to opposition from those who have to implement the changes.
3) a specific approach used to identify and manage constraints in order to achieve the company's goals.
4) not applicable to service operations.

1 Answer

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Final answer:

The theory of constraints is a method used to identify and manage limiting factors within a system to achieve the company's goals. It considers both physical and policy constraints. This concept is integral to effective management within the realms of scarcity and economic tradeoffs.

Step-by-step explanation:

The theory of constraints is 3) a specific approach used to identify and manage constraints in order to achieve the company's goals. This management philosophy was developed by Dr. Eliyahu M. Goldratt and is encompassed in his Theory of Constraints (TOC). The theory posits that in any complex system at any point in time, there is only a limited number of constraints that prevent the system from achieving higher performance in terms of its goal. Under the TOC, these constraints can be physical, such as inadequate equipment, low-quality materials, or human resources; or they can be policies, like batch sizes or scheduling methods. The objective is to systematically improve the system by focusing on the constraining factors.

Scarcity and tradeoffs are pivotal to understanding the limitations and choices within a system. Scarcity stipulates that it is not feasible to have unlimited resources or goods. As such, certain tradeoffs must be made, which are illustrated by budget constraints or a production possibilities frontier (PPF). A budget constraint models the tradeoff in consumption choices based on relative prices, while the PPF models tradeoffs in production, considering resources and the law of diminishing returns where additional inputs result in progressively smaller gains. Dealing with sunk costs is distinct from the theory of constraints, although both concepts involve making rational decisions within existing limitations.

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