Question

The production department at RLM Inc. is always in conflict with the sales department because the former accuses the latter of promising delivery dates to customers that are unrealistic. The source of conflict in this example is

A) Communication.
B) Personalities.
C) Tasks.
D) Structure.

Answer 1

The source of conflict in this example is communication. The production department accuses the sales department of promising unrealistic delivery dates to customers.

Step-by-step explanation:

The source of conflict in this example is communication. The source of conflict in this example is likely related to communication. The conflict arises from the production department accusing the sales department of setting unrealistic delivery dates. This suggests a breakdown in communication regarding the feasibility of meeting customer expectations. Clear and effective communication between departments is crucial to aligning expectations and ensuring a smooth workflow. If communication issues are addressed, it may help resolve conflicts arising from misunderstandings or unmet expectations regarding tasks and deadlines.