Final answer:
An orange tire crayon and tread-depth gauge are tools used by professionals in the automotive service industry to manage tire warranties. The crayon marks tires, while the gauge measures tread depth to ensure safety compliance.
Step-by-step explanation:
The subject of the question relates to tools required for tire warranty services in a business context, specifically within the automotive industry. An orange tire crayon is typically used to mark tires for identification or inspection purposes, and a tread-depth gauge is a tool used to measure the tread depth of tires to ensure they meet safety standards. These items are essential in assessing the condition of tires for warranty claims. For instance, when a tire is returned under warranty, the tread depth must be measured to determine if the tire has worn down past the acceptable limit. The crayon can be used to highlight areas of wear or damage. Customer service and attention to detail are important in handling warranty claims effectively, as this helps to maintain customer trust and business integrity.