Question

Ethical conduct criteria that could be used in an employee's performance evaluation includes ____.

a. the employee's overall contribution to moving the business ahead
b. successful completion of projects and tasks
c. operating effectively in a multicultural environment
d. maintenance of good customer relations

Answer 1

Ethical conduct criteria in employee performance evaluations include overall contribution to the business, operating effectively in a multicultural environment, and maintenance of good customer relations.

Step-by-step explanation:

The ethical conduct criteria that could be used in an employee's performance evaluation include:

1. The employee's overall contribution to moving the business ahead: This includes the employee's ability to meet or exceed goals, contribute innovative ideas, and drive success for the company.
2. Operating effectively in a multicultural environment: This involves the employee's ability to work well with individuals from diverse backgrounds, demonstrating respect, inclusivity, and sensitivity.
3. Maintenance of good customer relations: This encompasses the employee's ability to build and maintain positive relationships with customers, ensuring their needs are met and providing excellent customer service.