Question

How can Six Sigma impact the cost of quality, and what is its primary focus in this regard?

Answer 1

Six Sigma impacts the cost of quality by eliminating defects and variations, resulting in reduced costs across various aspects of production, servicing, and customer support.

Step-by-step explanation:

Six Sigma is a methodology used in business to improve the quality of products or services and reduce defects. It focuses on identifying and eliminating processes that lead to variations in quality, thus reducing costs associated with poor quality.

By implementing Six Sigma, companies can:

1. Reduce rework and scrap costs: Six Sigma helps identify and address the root causes of defects, leading to a decrease in rework and scrap costs.
2. Lower warranty and customer support costs: By improving product or service quality, customer complaints, warranty claims, and associated support costs can be reduced.
3. Decrease inspection and testing costs: With streamlined processes and improved quality, the need for extensive inspection and testing can be reduced, resulting in cost savings.

In summary, Six Sigma impacts the cost of quality by eliminating defects and variations, resulting in reduced costs across various aspects of production, servicing, and customer support.