Question

How many categories are included in the Malcolm Baldrige Criteria for Performance Excellence?

A) 3
B) 5
C) 7
D) 9

Answer 1

The Malcolm Baldrige Criteria for Performance Excellence include seven categories: Leadership, Strategy, Customers, Measurement, Analysis, and Knowledge Management, Workforce, Operations, and Results.

Step-by-step explanation:

The Malcolm Baldrige Criteria for Performance Excellence include seven categories:

1. Leadership
2. Strategy
3. Customers
4. Measurement, Analysis, and Knowledge Management
5. Workforce
6. Operations
7. Results

These categories provide a framework for organizations to assess their performance and identify areas for improvement. Each category has a set of criteria and sub-criteria that organizations can use to evaluate their processes and practices.