Final answer:
Every real estate brokerage agency must have a written policy describing their operating procedures, code of ethics, and guidelines for conducting business.
Step-by-step explanation:
Every real estate brokerage agency must have a written policy describing their operating procedures, code of ethics, and guidelines for conducting business. This policy serves as a document that outlines how the agency will operate and provide services to its clients. It ensures that all agents and employees are aware of the expectations and standards set by the agency.