Final answer:
The contemporary perspective of management encompasses three viewpoints: systems, quality, and management. Each of these viewpoints offers a unique lens through which managers can understand and approach organizational challenges.
Step-by-step explanation:
The contemporary perspective of management encompasses three viewpoints: systems, quality, and management. Each of these viewpoints offers a unique lens through which managers can understand and approach organizational challenges.
- Systems viewpoint: This viewpoint sees an organization as a complex system of interdependent parts that work together to achieve common goals. It emphasizes the interaction and integration of various functions and processes within an organization. For example, a systems-oriented manager would consider how different departments or teams within a company need to collaborate effectively to achieve overall success.
- Quality viewpoint: This viewpoint focuses on improving product and service quality to meet or exceed customer expectations. It emphasizes continuous improvement, customer satisfaction, and the use of data-driven approaches such as Six Sigma or Total Quality Management. For instance, a quality-oriented manager would implement processes to monitor and enhance performance, identify areas for improvement, and ensure consistent delivery of high-quality products or services.
- Management viewpoint: This viewpoint emphasizes the human aspect of management, including leadership, motivation, and communication. It recognizes that effective management involves understanding and managing individual and group behavior, as well as fostering a positive work environment. A manager adopting a management-oriented perspective would focus on developing strong interpersonal skills, building cohesive teams, and inspiring employees to achieve organizational objectives.
By considering these different viewpoints, managers can gain a comprehensive understanding of organizational dynamics and make informed decisions to drive success.